Mental Health Support

Central Bedfordshire Mental Health Support Teams

At Queensbury, we are committed to supporting the emotional well-being and mental health of all our students so that they are able to be successful learners. We are proud to have a number of staff qualified as Youth Mental Health First Aiders (YMHFA) and to have access to a Mental Health Support Team (MHST) who can support students and ensure they are signposted to appropriate support and agencies as necessary.

We are aware that many young people are experiencing issues that affect their wellbeing and so provide the information below to help students, parents and carers needed.

If you feel you need specific advice and guidance please contact Mrs Rachel Mason, the school’s Designated Safeguarding and Mental Health Lead or

These emails are monitored during term time school hours but should not be used in an emergency situation.  In an emergency please use  999 or 111 Option 2 for mental health support as necessary.

A-Z Mental Health Resources for Children and Young People Mental health services and resources for Children and Young People (CYP) collated by the MHSTs across Central Bedfordshire.

Free Padlet containing:

  • Apps
  • Self-help resources
  • Coping with exams
  • Phone lines and text services
  • Self-esteem
  • Sleep
  • Transitions to Middle & Upper School


A-Z Mental Health Resources for Parents and Caregivers Signposting to local and national services, apps, podcasts, books, LGTBQ+, sleep, EHCPs, tool-kits and much more!

Mental Health Support (1)








Website - Contacting Childline You can talk to us about anything. No problem is too big or too small.

Call us on 0800 1111 or chat to us online.

When you call us on 0800 1111 you’ll get through to a counsellor, they’re there to listen and support you with anything you’d like to talk about. Or you can have a 1-2-1 counsellor chat online.

You can also send us an email from your locker. We’ll try to answer this within a day, but sometimes it can take a little longer.

Childline is open 24 hours a day, 7 days a week. So you can talk to us any time. But we might not be able to talk for as long when it’s after midnight.


Reflect is a free, confidential and 24/7 text support service for anyone in the UK who needs advice or help.

Reflect text message service

It is delivered by trained volunteers and clinicians who are available around the clock to listen and support anyone who is feeling anxious, lonely, overwhelmed or not quite themselves. It is part of the wider network of Shout services across the UK.

The goal of the conversation through reflect is to help texters reach a place of calm, with a plan of how to support themselves going forwards. As well as listening, volunteers may provide further resources or tools to help get them more expert support. The conversation will only end when the volunteer is sure the texter is calm and feeling better.

 Reflect can help with issues such as:

  • Anxiety
  • Bullying
  • Depression
  • Loneliness or isolation
  • Money worries
  • Relationship problems
  • Self-harm
  • Stress
  • Suicidal thoughts or feelings

Text REFLECT to 85258 for free and confidential support, 24/7. Texting ‘REFLECT’ to 85258 is anonymous and will not show up on your phone bill.